As American Airlines seeks to simplify its boarding process, it's removing the metal bag sizers at airport gates.

American Airlines is making a small but meaningful change to speed up the boarding process: the airline will soon remove bag ...

Gate agents will now be asked to use their judgment about whether a bag is too big and needs to be checked -- and if they're ...

Passengers will be alerted by American Airlines staff whether their carry-on bags will fit in the overhead bin at the lobby and at the boarding gate.

A month away from launching a groundbreaking international flight in November, American Airlines continues to enforce strict size limits on carry-on luggage. If your bag exceeds the personal item ...

Spirit Airlines fired two gate agents for yelling at passengers to “shut up” earlier this month at Hollywood Burbank Airport. Kevin Eis, a Spirit Airlines passenger who was flying from Burbank to Las ...

Travelers are calling on airlines to actively stop line-cutters during the boarding process. American Airlines has already begun prohibiting people from boarding ahead of their proper zone, otherwise ...

United Airlines is poised to get more gates at O’Hare International Airport and its main rival would get fewer of them as part of a proposed reallocation of space that’s underway at the airfield.

Finnair, the flagship airline of Finland, announced this week that it’s begun inviting passengers at the Helsinki Airport to hop on a scale with their carry-on luggage to be weighed. Stepping on the ...

I spent 15 years working in the travel industry, specifically as an airline check-in and gate agent for the majority of that time. During those years, I encountered a variety of amusing, shocking, and ...