Asus has just issued a public apology for the "confusion and frustration," it acknowledges has been caused by its RMA process, and the company also says it's now going to revise its prices for repairs ...

Let's hope this makes for a more transparent RMA process overall. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Watching Asus over the past few ...

Reader Larry wrote me regarding his new Asus machine, which came without any kind of recovery disks (which would be used to restore Windows in the event of a major system meltdown). That’s not ...