Empathy training programs that include practice and feedback tend to be most effective. Experiences such as travel, learning ...

The Narrative Matters essay “No Algorithm for Empathy” (Feb 2020) expressed strong opinions about the effectiveness of empathy training for health care providers. Although I understand the author’s ...

More than half of all practicing physicians show signs of burnout, studies show. Contemporary physicians face tremendous pressures due to a confluence of factors, including balancing heavy patient ...

Empathy can be measured accurately when we match the measurement method to the specific aspect of empathy we want to ...

Interventions that seek to evoke empathy in teachers can sideline biases and narrow the racial gap in suspensions of middle school students, suggests new UC Berkeley research. In one of the most ...

A UC Berkeley study published March 29 found that empathy training for probation and parole officers led to a reduction in bias against supervisees and recidivism rates among their clients. The ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. While in a session, I asked the attending leaders, "How many of you have had empathy ...

Crisis Text Line agreed to start a "mission aligned" for-profit sister company, but the mission alignment quickly got out of whack. Credit: Vicky Leta / Mashable When Crisis Text Line gave its ...

Inbound marketing focuses on building and maintaining customer relationships. Investing in customers attracts leads to your site. It encourages them to choose your products and services, keeps them ...

[19:42] Soft Skills as the New Hard Skills - Christine explains why the next era of leaders will be defined by leadership ...

Heavy caseloads, job stress, and biases can strain relations between parole and probation officers and their clients, upping offenders’ likelihood of landing back behind bars. On a more hopeful note, ...