Although it can sometimes be misused, empathy is a generally valuable approach to take with other people—including at work. Often, when people are upset or frustrated, they first want to be heard and ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. "May you live in interesting times," proclaims an apocryphal Chinese curse. It takes on a ...

A conversation with marketing leader Diana Codispoti on building empathetic, people-first teams, navigating identity and ...

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"IQ has a place, but it's not the only thing that's needed in the world," Nadella told Axel Springer CEO Mathias Döpfner on ...

5 Ways to Increase Empathy at Work and in Life Source: Ariya J/Shutterstock Leading and living with empathy has never been more important in our world than right now. Empathy is the ability to ...

Over-empathy occurs when a leader absorbs their team members’ emotions, experiences and performance. They cease knowing where ...

When I was 35, a ruptured brain aneurysm nearly killed me. My husband and I had just moved to a new city, bought our first ...

For the past few months, we’ve looked at how my angel of a dog taught me to become more… patient, kind, accepting and authentic. In our final part of this series, we discuss what Raffi taught me about ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. When brainstorming ways to increase customer satisfaction ...

When Jane Fonda recently spoke out against the dismissal of empathy as "weak" or "woke," something clicked. We've all heard it—the eye-rolling at emotional intelligence, the scoffing at connection as ...