Parents want to raise kids who care about other people’s feelings and who have an inner moral compass. Of course, that’s much easier said than done. From a young age, children should learn to value ...

Although it can sometimes be misused, empathy is a generally valuable approach to take with other people—including at work. Often, when people are upset or frustrated, they first want to be heard and ...

Charlotte is a director of technology at a high-profile Silicon Valley company. She recently heard that two of her top-performing managers had decided to leave. Their reason was simple. The managers ...

Empathy is a quality of character that can change the world. –Barack Obama Source: Vibe Images/Canva Photos There is a way for us to talk to children with empathy, compassion, and kindness about their ...

In the hustle-bustle of everyday business, where we think more about meeting budgetary goals and competing for the big wins, it's all too easy to overlook the human element. Amidst the pursuit of ...

Delivering bad news is never easy, but it’s an inevitable part of leadership. How you handle layoffs, failed projects, or less-than-positive performance reviews can impact your team’s morale, trust, ...

Most companies fail to deliver the empathy customers want, and that failure is costing them loyalty and growth. A global ...

I was in disbelief. As a small business owner, Jenny was my first real hire. And I had spent the last several months figuring out how to bring her on as an employee, so she’d have the extra benefits ...

Incorporating empathy into leadership doesn't mean sacrificing authority. Instead, it enhances a leader's ability to connect with their team, fostering trust and collaboration. Empathy allows leaders ...

For years, empathy has been the soft skill many leaders paid lip service to but struggled to operationalize. Customer experience executives put it in presentations. HR leaders championed it in ...

It's hard to set limits, but sometimes a statement showing empathy, attention, and respect can help them be accepted. However ...

You don’t have to agree with someone's perspective to show empathy for them. I had the honor of presenting at TEDx Morehouse College in March of this year. My talk, as you might imagine, was about ...