What is empathy? I’ve heard it explained as being aware of, sensitive to, and having the ability to vicariously experience the thoughts and feelings of another. Empathy continues to make a difference ...

Empathy is a tremendous ability: To be able to see the world through another person’s eyes, to think the way they think, to feel the way they feel–it’s a super power. But empathy is funny, you know?

I was in disbelief. As a small business owner, Jenny was my first real hire. And I had spent the last several months figuring out how to bring her on as an employee, so she’d have the extra benefits ...

You know something's shifting when people start saying they’d rather deal with a chatbot than their manager. A 2024 survey conducted by Workplace Intelligence and INTOO found that 47% of Gen Z ...