In the past, it would often take an hour for a travel agent and airline representative to reserve a seat on an airplane due to paperwork and manual labor. Thankfully, those days are long gone. Airline ...

Congested phones lines created by the merger of United Airlines and Continental Airlines caused Jill Lucas-Mertely to break down in tears after spending 18 hours on hold over four days as she futilely ...

United Airlines is pausing its pet-shipping business after mishaps that included a dog winding up in Japan instead of Kansas. United said Tuesday that it will halt PetSafe reservations while it ...

Forty years ago, if someone needed to book a flight, they might have called or visited a travel agent. That agent, in turn, would have called an airline, which would have marked off a spot on a ...

Donkey flight row: The lawyer of the airline whose plane was allegedly used for a 'donkey' flight and was grounded in France has claimed that most of the passengers had hotel reservations and return ...

United Airlines isn’t accepting new reservations for customers who want to ship their animals in cargo compartments, but it will honor existing bookings, the airline said. The airline plans to conduct ...