Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

I don’t know any sales rep, ever, who didn’t hate doing data entry. Sales reps want to be productive, move quickly, and spend more time talking to people, i.e. what they’re good at: selling. But ...

Around this time for the past three years, I’ve posed a question to executives at a number of CRM vendors related to how small and midsize businesses are using CRM. In 2016 I asked why CRM adoption ...

Editor’s note: Andy Byrne is founder and CEO of Clari, a mobile-first sales productivity platform. Prior to Clari, Andy was part of the founding teams at Clearwell Systems and Timestock, Inc. There is ...

A recent initiative that focused on revamping global CRM strategies and support, has demonstrated impressive results, notably through a significant uptick in revenue and a dramatic reduction in manual ...

MIMIT Health is a nine-location, multi-specialty group of independent physicians, surgeons and other providers headquartered in Melrose Park, Illinois. Data in the provider organization’s electronic ...

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent — or what I like to call, “the three C’s.” Unfortunately, far too many companies have data that’s neither ...

Within the fast-paced world of customer relationship management (CRM), accurate data is the foundation of success. Recent ...

We came across a bullish thesis on Salesforce, Inc. on HatedMoats’s Substack. In this article, we will summarize the bulls’ ...