O2 customers are understandably unhappy this week as a surprise mid-contract price hike has pushed their bills up by 40% more than they were previously told. In an email sent to affected customers ...

When BBC News broke the news this morning in a story headlined “O2 customer data sold on dark net” it was enough to send a shiver down the spine of millions of customers of the UK telecoms provider.

O2 this week announced that it has switched on its 5G standalone network in Essex, extending coverage to another chunk of the ...

There may be questions over whether O2’s network is any good – but it belatedly mastered how to handle unhappy customers on Twitter. O2 experienced network problems in London during the second half of ...