The staff of Los Angeles County’s newly created Department of Homeless Services and Housing and its many partners worked in ...

The AWS ISV Accelerate Program provides ZIWO with co-sell support and benefits to meet customer needs through engagement with ...

Escambia had to step in to offer transportation to people with disabilities after its contracted provider pulled out, leaving ...

Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...

The Council on Aging ended daily meals to senior citizens at Pensacola’s Cobb Resource Center after it alleged 'bullyiing' by ...

These fraudsters need to be taught a lesson.

The Ingham County Sheriff's Office has been running the 911 center on an interim basis since last fall. That should be ...

SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge ...

A Conversational Agentic AI Operating Not as A Tool, But as the Contact Center Workforce OnviSource announced the launch of ChatOrchestra(TM), a Conversational Agentic AI that "un-tools AI", shifting ...

MEMPHIS, Tenn. — The Memphis Area Transit Authority announced that it will suspend all transit services on Sunday and Monday.

The city of Detroit has expanded emergency standby shelters and respite locations to provide residents with safe, warm spaces during the ongoing extreme cold.

In response to the freezing weather, a cold weather shelter — the First United Methodist Church of St. Augustine, located at ...