The Strategy-Culture Gap: When Risk Management Collides With Organizational Reality
If you're serious about closing the risk strategy-culture gap, a good starting point can be found in the following approaches ...
Harvard Business Review8h
Research: How AI Helped Executives Improve Communication
A great way for executives to hone their communication skills is by having a  coach listen in on their conversations and ...
Plain pulls in $15M to aggregate B2B customer services chats into one platform
Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...
17 Steps Marketing And Comms Pros Can Take When Navigating AI Ethics
As the use of artificial intelligence continues to rise, professionals must find a balance between innovation and ...
Unlocking Self-Awareness and Emotional Intelligence: Chad M. Brignac’s Key to Compassionate Leading Toward Success
Blended with Emotional Intelligence (EQ), self-awareness is the foundation of Chad M. Brignac’s approach to leading in and ...
HealthLeaders Media9h
'We Went on a Cultural Transformation': How OU Health's CNE Handled a Time of Transition
CNOs need to lead through relational change to make major organizational changes run smoothly while maintaining a high standard of patient care, says this CNE.
BMJ23h
How do hospitals that serve low socioeconomic status patients achieve low readmission rates? A qualitative study of safety-net hospitals
Background Hospital readmissions are an important quality of care indicator and are tied to hospitals’ financial reimbursements. Safety-net hospitals, which serve a high proportion of patients of low ...
oncnursingnews8h
Referral Process: Best Practices for Clear Communication
Dr Mohan discusses with Nurse Goff, Dr Mohan, and Dr Nadeem strategies for maintaining continuity of care and communication between community centers and academic institutions during bispecific ...