Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...

Ltd. (NASDAQ: MNDY) (“monday.com”), the multi-product platform that runs all core aspects of work, today announced monday ...

Tines’ namesake software platform enables workers to create automation workflows in a drag-and-drop interface. Those ...