The customer experience automation platform helps reduce costs, increase cash flow, and improve customer communicati ...

Century Supply Chain Solutions, a global logistics leader operating in over 70 countries, announced it has made a major leap forward in its integration capabilities through its partnership with Cleo ...

Arup Banerji is the Director of Global Knowledge at the World Bank Group, where he leads a transformative initiative to position knowledge as a strategic asset in addressing today’s most complex ...

Mary Jane Carangal-San Jose is a Knowledge Management Specialist in the Asian Development Bank’s (ADB' s) Department of Communications and Knowledge Management. Jane has been engaged in knowledge ...

Explore the ways an AI-powered intranet can help IT reduce costs, simplify systems maintenance, and streamline governance while maintaining security and unifying people, knowledge, and technology ...

The Calabrio Workforce Intelligence solution began rolling out with the release of Calabrio’s Gen-AI assistant, Agent Assist, embedded within the WFM platform. Agent Assist enables agents to manage ...

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Netrio is releasing the next round of updates to NetrioNow, a proprietary, a next-generation, AI-powered service delivery platform developed specifically for the managed service provider (MSP) market.

Additive's GenAI-native platform streamlines the repetitive, time-consuming task of ingesting and parsing pass-through entity documents ...

ArkCase's built-in automated workflows help standardize case processing by following a well-defined set of steps, streamlining FOIA/Legal and similar requests, and delivering efficiency gains ...