A leadership operating system is a combination of principles, processes and behaviors that guide how an organization is led.

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Many companies want to have a purpose beyond their customers ...

We will never rise above or go beyond what we believe and what we speak. It’s a spiritual revelation to comprehend that words have power and where there is privilege there is also responsibility. I ...

Unilever has recently come under fire from a key investor for overdoing it when it comes to brand purpose. But Tim Jones, strategy director at Venturethree, thinks it has its place – just perhaps not ...

Yes, this is yet another article about brand purpose. Yes, this is yet another article about brand purpose written by yet another strategist. And yes, this is yet another article about brand purpose ...

We sit down with Alex Lewis, co-founder of purpose consultancy Revolt, to talk about what purpose-led businesses look like in 2023, his adland career, and starting a UK-based business from the French ...

As those of you who follow me online may already know, I have been battling a rare form of ovarian cancer. (I created an animation describing my story and a number of posts sharing my research and ...