The customer experience automation platform helps reduce costs, increase cash flow, and improve customer communicati ...

Century Supply Chain Solutions, a global logistics leader operating in over 70 countries, announced it has made a major leap forward in its integration capabilities through its partnership with Cleo ...

Netrio is releasing the next round of updates to NetrioNow, a proprietary, a next-generation, AI-powered service delivery platform developed specifically for the managed service provider (MSP) market.

The Calabrio Workforce Intelligence solution began rolling out with the release of Calabrio’s Gen-AI assistant, Agent Assist, embedded within the WFM platform. Agent Assist enables agents to manage ...

Explore the ways an AI-powered intranet can help IT reduce costs, simplify systems maintenance, and streamline governance while maintaining security and unifying people, knowledge, and technology ...

The CompleteSMS web portal enables two-way business texting, both individually or in bulk by the thousands, while also being the administrator hub for account management ...

Additive's GenAI-native platform streamlines the repetitive, time-consuming task of ingesting and parsing pass-through entity documents ...

The addition of Igloo's team brings complementary expertise in employee communication, culture-building, and digital workplace strategy ...

ArkCase's built-in automated workflows help standardize case processing by following a well-defined set of steps, streamlining FOIA/Legal and similar requests, and delivering efficiency gains ...

The new release offers AI-generated content and data tools, combined with advanced communications planning, insights, and employee experience upgrades ...

These features will be invaluable in helping organizations across all industries unlock more accurate, secure, and context-aware insights from their unstructured data ...

Capacity is acquiring KLaunch, a conversational AI company that helps government, healthcare, nonprofit, sports, and entertainment companies better connect with their customers—enabling Capacity to ...